Privacy policy

Privacy Policy

Effective Date: July 30, 2026

Privacy Policy

Automobile Computer Solutions ("Automobile Computer Solutions," "ACS," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, contact our customer support team, or communicate with us through SMS text messaging, email, or other communication channels.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

Name
Email address
Mobile phone number
Billing address
Shipping address
Company name (if applicable)

Vehicle Information

To provide programming, repair, cloning, and diagnostic services, we may collect:

Vehicle Identification Number (VIN)
Vehicle year
Vehicle make and model
Engine information
Original module part numbers
Repair history
Diagnostic information

Order Information

Products purchased
Repair requests
Warranty claims
Shipping information
Tracking numbers
Payment confirmation

Payment Information

Payments are securely processed by third-party payment providers. Automobile Computer Solutions does not store complete credit card information on our servers.

Automatically Collected Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Program vehicle modules
Perform repair and cloning services
Verify vehicle compatibility
Process warranty claims
Provide technical support
Respond to customer inquiries
Send order confirmations
Provide shipping notifications
Send repair status updates
Verify VIN information
Improve our products and services
Detect fraud or unauthorized activity
Comply with legal obligations

SMS Communications

If you voluntarily provide your mobile phone number, you consent to receive SMS text messages from Automobile Computer Solutions regarding your relationship with our company.

These messages may include:

Order confirmations
Order updates
Shipping notifications
Delivery notifications
Repair status updates
Programming updates
VIN verification requests
Return authorization information
Customer service communications
Warranty updates
Technical support communications

Message frequency may vary depending on your interactions with us.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us at:

Phone: (305) 456-0505

Email: sales@autocomputerusa.com

Website: https://www.dieselacs.com

Consent to receive SMS messages is not required as a condition of purchasing any product or service.

How We Share Information

We do not sell your personal information.

We may share information only with trusted service providers when necessary to operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Customer support platforms
SMS service providers
Email service providers
Fraud prevention providers

These companies are authorized to use your information only as necessary to provide services on our behalf.

Mobile Information Privacy

Mobile Information & SMS Consent Non-Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances.

SMS consent is strictly not shared with third parties.

Cookies

We use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience

You may disable cookies in your browser settings, although certain website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain your information only as long as necessary to:

Complete transactions
Fulfill warranty obligations
Provide customer support
Comply with legal requirements
Resolve disputes
Enforce our agreements

Your Privacy Rights

Depending on your state of residence, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Request a copy of your personal information
Limit certain processing of your information

To exercise these rights, contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our products and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have questions regarding this Privacy Policy, you may contact us:

Automobile Computer Solutions

1013 E 52nd Street

Hialeah, FL 33013

Phone: (305) 456-0505

Email: sales@autocomputerusa.com

Website: https://www.dieselacs.com